This review of Hydrolyze Free The anti-aging eye cream Hydrolyze by Hydroxatone is primarily marketed by the use of a Hydrolyze free trial. The primary ingredients in Hydrolyze (Biophytex, Eyeliss, and Dermox SRC) are clinically proven to provide the results promised by this new ‘miracle’ cream, including diminishing dark circles, wrinkles, and fine lines, eradicating puffiness, and improving the overall health of the skin around the eyes. The gentle, natural ingredients also keep Hydrolyze free of parabens and safe for most people. (As with all skin products, it is important to test a small area in case of allergies.)

Hydrolyze Free Trial Sales Problems

The way that the company offers Hydrolyze free to consumers is the crux of almost all of the complaints against this product. The Hydrolyze free trial feels like the honey trap of a con game. When you go to the website to get the Hydrolyze free trial, pop-up boxes try to prevent you from leaving the site without ordering. In addition, in order to get the free trial, consumers are entered in an auto-ship membership. If the trial is not cancelled within the allocated time, the credit card number (which is required) will be billed every other month.

In fact, the Hydrolyze free trial is not free at all if you don’t cancel. It is more of a ‘try before you buy’ membership. If the membership is not cancelled in time, the credit card given will be charged for the two initial jars sent to you (at $69.95 each plus shipping). Every two months, the company will ship two jars automatically and charge the credit card automatically. This price is less than the recommended retail, but it is more expensive than some other websites.

On a good note, you can find some good information to know in the FAQ area of the website. The Hydrolyze free trial is not the only special offer available to new customers. The Frequently Asked Questions section offers a phone to call if you want a special offer similar to the Hydrolyze Free trial without committing to the auto-ship membership.

It is important to note that all cancellation and return policies must be followed precisely, or the company is not bound by the promises made about the Hydrolyze free trial period. Many Hydrolyze free trial reviewers have complained about the company’s poor customer service and the difficulty in cancelling the trial or returning the products. Like most companies that offer programs like the Hydrolyze free trial, they do not make it easy to get out of the membership.